Consistent with our motto ’technology connected’, ST2 Technology creates strategies that deliver effective customer contact. In our connected world of multiple channels, every organisation needs to do more than take inbound calls and despatch emails and letters. We harness the power of the web, telephone, smart devices and social media. We understand the techniques and implement strategies to maximise the impact of your customer contact and design a user experience that will respond to the changing habits of your customers.
From the design of your web sites, CRM, Customer portals, telephony, IVR – from strategy through procurement, deployment and benefits realisation, choose ST2 as your partner to drive your improved customer experience.